Information we collect
We may collect name, phone, email, address, service request details, photos, messages, scheduling preferences, payment status, and operational notes needed to respond to and complete work.
How information is used
Information is used to create leads, route requests, prepare estimates, schedule crews, communicate updates, process payments, maintain records, and improve service quality.
Service providers
Elite may use trusted providers for hosting, payments, email, SMS, analytics, security, and operational tooling. These providers are used to support the requested service and business operations.
Data protection
Access should be limited to authorized users. Production deployments should use secure headers, encrypted transport, strong secrets, webhook verification, logging, and role-based access controls.
Retention
Operational records may be retained for customer history, warranty reference, compliance, accounting, security, and business reporting unless deletion is required by applicable law.
Choices
Customers can request updates, corrections, communication preference changes, or privacy questions through the contact page or published business contact channels.